RETURN POLICY

Thank you for shopping with 1Sports! We value your satisfaction and aim to ensure you are happy with your purchase. If, for any reason, you are not completely satisfied, you may return your order for a full refund, store credit, or an exchange.

Please read below for more details on our return policy.

RETURN SHIPPING FEE
We will cover the shipping cost for returning your item.

RETURNS

  • All returns must be postmarked within 30 days of the purchase date.
  • Items must be in new, unused condition with all original tags and labels attached.

Return Steps:

  1. Contact our customer service team at [email protected] to request a return or exchange form.
  2. Follow the instructions provided in the form to pack and ship the item back securely.
  3. Once we receive the return package:
    • Refunds will be processed to the original payment method. For credit card payments, refunds may take 1-2 weeks depending on the bank's processing time.
    • Exchanges will be processed and shipped upon receipt and inspection of the returned item.

RETURN PROCESS

  1. Securely place the item in its original packaging.
  2. Contact us at [email protected] before shipping the return package. Based on your location, we will provide the appropriate return warehouse address.
  3. Use a trackable shipping method to ensure safe delivery of the return package.

Once we receive your package, we will promptly process your return or exchange. Refunds may take up to 7 days to process upon receipt of the return.

REFUNDS

  • Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your payment provider.
  • You will receive an email notification once your return has been processed.

EXCEPTIONS
If your item was defective or damaged upon arrival, please contact us immediately at [email protected] to arrange a return or exchange.

CANCELLATIONS
Orders at 1Sports are typically shipped out within 24 hours of placement. Once your order has been shipped, cancellations are not possible. We appreciate your understanding.

QUESTIONS
If you have any questions about our return policy, please contact us:

We’re here to ensure you have a seamless shopping experience!